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Archive | Mobile Marketing

Mobile Marketing Systems Monitoring

Saturday, April 4, 2009

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A number of considerations have to be made when planning the deployment of the mobile marketing software. These considerations affect the overall availability and resilience to failure of the solution. The elements to be considered are: * database disks * number of servers (database, application or gateway) and the presence of stand-by machines * number [...]

Mobile Marketing Infrastructure

Saturday, April 4, 2009

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Items relating to the technical environment vary in each deployment. The elements to consider are the: * operating system * hardware platform * database server. The vendor will have one or more recommendations for each of these elements. The final choice will depend on cost and the skills available within the team that will operate [...]

Mobile Marketing Software

Saturday, April 4, 2009

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Mobile marketing system solutions are typically used by four types of user: * system administrators — for monitoring system resources * campaign managers — who oversee all operational aspects of different campaign components on the reach-dialogue-learn continuum * campaign developers — for implementing campaign reach and dialogue elements according to the campaign design * [...]

Learning from the dialogue

Thursday, March 26, 2009

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The last step in the mobile marketing continuum is to derive as much information as possible about the effectiveness of the reach and the dialogue and boost the value of the profile data. During the mobile campaign, e.g. during the reach or dialogue stages, messages flow between the mobile marketing campaign solution and its integrated [...]

Implementation of mobile marketing campaigns - Dialogue configuration

Thursday, March 26, 2009

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Solution vendors follow different approaches for the implementation of mobile marketing campaigns. These are generic or streamlined dialogue configuration. Generic dialogue configuration In this approach, the solution does not provide high-level, ready-made dialogues, but rather generic base components that, once assembled, form the desired dialogue. This is more complex for non-technical staff, but offers greater [...]

Mobile Marketing Campaign - E-mail and WAP push

Wednesday, March 25, 2009

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With the increased penetration of WAP 1.2-capable browsers, it becomes possible to point a subscriber to a WAP site by sending a correctly encoded SMS message or providing access to the mobile marketing server to a WAP push proxy gateway. The WAP specification defines two ways to bring the user to a specific WAP page. [...]

Mobile Marketing Campaign - Reach by SMS

Wednesday, March 25, 2009

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The first step in the mobile marketing continuum addresses how individuals will be reached and invited to participate in a mobile marketing campaign. The aspects of reach management in the context of a mobile marketing campaign solution vary according to the media used: * If packaging or radio is used to reach individuals, the functionality [...]

Mobile Content: MMS, Voice, Personalised content, Coupons, External content

Wednesday, March 25, 2009

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Multimedia messages are typically too complex to be composed within the mobile marketing solution. A functional requirement will be to support the import of MMS message components and be able to reference them from within a campaign dialogue. Mobile marketing campaigns often combine voice components in the user experience. The voice components are made of [...]

Mobile Content - Text and Binary data

Wednesday, March 25, 2009

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The mobile marketing campaign will require mobile content such as SMS texts or other more advanced formats. An important consideration here is to separate the authoring of such content from its handling. The mobile marketing software will usually not help with the authoring part, relying instead on third-party software. Mobile marketing campaigns make heavy use [...]

Mobile Marketing Campaign: Managing multiple profile bases - the managed solution

Wednesday, March 25, 2009

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When the mobile marketing software is hosted by an MMSP, there is a requirement to support a number of different subscriber bases for each MMSP client. An example: the MMSP manages campaigns for marketers A and B and provides access to marketer C, which wishes to manage the mobile campaign itself. The profiles used by [...]