Mobile portals compile and aggregate both content and applications (eg email, calendar, instant messaging): they are not simply extensions of fixed internet portals because they require increased customisation in terms of device type and user location. Portals represent the highest level of added value for mobile banking–the use of direct customer feedback and complementary [...]
Sunday, March 15, 2009
Banco Bilbao Vizcaya Argentaria’s successful mobile channel strategy can be appreciated as part of its aggressive global internet strategy. An approach that addresses both fixed and mobile internet channels, the route towards worldwide e-banking presence involves acquisitions of and partnerships with portal operator, software developer and internet bank. Five deals during 2000 signified a [...]
Sunday, March 15, 2009
Banks, application providers and mobile operators combine their core services for mutual benefit and most of the revenues are generated by the consumer. If the bank owns the customer and does not have an exclusive relationship with the mobile operator, the operator is in a position of weakness since the bank is less interested [...]
Sunday, March 15, 2009
The scale of integration required within the value chain is immense as banks migrate towards a CRM-orientated business model. In moving to content provision and development many organisations will opt for a partnering strategy–this would enable a range of services as well as access to the necessary expertise in applications development. Operators have the [...]
Sunday, March 15, 2009
The stratification inherent in such a consolidated model opens the m-commerce chain to aggregators, demonstrating how the ownership of the customer and the launch of a customer-centric virtual bank is more than a bank/operator issue. Germany-based Brokat’s very progression from suppliers of technological infrastructure to application developers highlights both the fluidity of the value chain [...]
Sunday, March 15, 2009
Early attempts at mobile payments have involved the use of traditional bank credit or debit card in conjunction with a handset. In August 1999, France Telecom launched a trial service with Cartes Bancaires using a dual slot Motorola StarTac phone with a smart card reader that allowed payments via bank cards. A customer orders a [...]
Sunday, March 15, 2009
As part of its multi-channel Solo service Merita NordBanken has piloted an Electronic Mobile Payment Services (EMPS) pilot in conjunction with Nokia and VISA. Using a Nokia 7110 dual-band handset, WAP, Secure Electronic Transaction (SET) and VISA Open Platform technology, the service is chiefly notable for its flexibility. With their EMV compliant bank card, users [...]
Sunday, March 15, 2009
This partnership demonstrates electronic access to a conventional payment mechanism initiated and controlled by Danish operator Mobilix. In association with PBS, the Danish clearing system set up by banks, and card manufacturer Gemplus, card payments are enabled by mobile phone. Working with Eurocard, MasterCard, VISA (EMV compliant–PIN stored on SIM) and Dankort, it is [...]
Sunday, March 15, 2009
German operator MobilCom opened a bank in mid 2001. It has own stock listing, the new bank is the world’s first devoted to mobile payment and brokerage services. With MobilCom providing the sales and technology and State Bank of Baden-Wurttemberg (LBBW) responsible for actual banking services, MobilBank was deploying an SMS/WAP service before extending services [...]
Sunday, March 15, 2009
The European Commission’s proposed directive (2000/28/EC) seeks to establish a new regulatory construct, the Electronic Money Institution (EMI). The issue and redemption of electronic value is to be an activity regulated by local supervisionary authorities that are also responsible for banks. The encouragement of competition and the reduced capital requirements, in comparison with credit institutions, [...]
Sunday, March 15, 2009
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